Privacy Policy | Social Dogs Mallorca

Last updated: September 2026

At Social Dogs Mallorca, we are committed to protecting the privacy and personal data of people who use our website, contact us or engage our services.

This Privacy Policy explains what personal data we may process, for what purposes, the legal basis for doing so, how long we retain it, with whom it may be shared and the rights of individuals whose data we process.

1. Data Controllers

The data controllers responsible for the personal data processed through this website and in connection with the services provided by Social Dogs Mallorca are:

Taiwan Cabrera Amengual
DNI: 43122169K

Pascale Saravelli
NIE: X0013709R

Both carry out their professional activities as self-employed individuals and operate under the name Social Dogs Mallorca.

Business address:

Carrer de Sa Canera, 12
07181 Calvià, Illes Balears, Spain

Contact email:
info@socialdogsmallorca.com

2. What personal data do we process?

Depending on our relationship with you and how you contact us, we may process different categories of personal data, including:

Full name.
Email address.
Telephone number.
Information you voluntarily provide in your communications with us.
Information necessary to provide and manage the services you engage.
Information necessary for the administrative, accounting and tax management of our professional relationship.
Data that may appear in photographs or videos where the relevant consent has been obtained for their use.
Information relating to communications exchanged with us through the channels you have chosen to use.

We do not request personal data that is not necessary for the purpose for which it is collected.

3. How do we obtain your data?

We may obtain your personal data when you:

Contact us through the forms available on our website.
Contact us by email.
Contact us by telephone or WhatsApp.
Request information about our services.
Engage any of our services.
Voluntarily subscribe to our newsletter.
Provide us with information during the provision of our services.
Participate in activities or services where specific authorisation has been requested to take or use photographs or videos.

When you use external services linked to our website, such as third-party platforms, the processing of your data by those services will be subject to their own privacy policies.

4. What do we use your personal data for?

We process personal data for the following purposes:

a) Responding to enquiries and requests

We use the information you provide to respond to your enquiries, requests for information and messages, as well as to maintain the communications necessary with you.

The legal basis for this processing is the taking of pre-contractual steps at the request of the data subject and, where applicable, our legitimate interest in handling and managing the communications we receive.

b) Managing the engagement and provision of our services

When you engage a service provided by Social Dogs Mallorca, we process the data necessary to manage the contractual relationship, provide the service, maintain the necessary communications and carry out the procedures related to that service.

The legal basis is the performance of the contract or the taking of pre-contractual steps requested by the data subject.

c) Administrative, accounting and tax management

We may process the data necessary to comply with the legal obligations arising from our professional activity, including administrative, accounting and tax management.

The legal basis is compliance with the legal obligations applicable to the data controllers.

d) Sending our newsletter

If you expressly subscribe to our newsletter, we will use your email address to send you our newsletter and communications relating to the activities and services of Social Dogs Mallorca.

This processing is carried out only when you have given your consent through the mechanism provided for this purpose.

You can withdraw your consent and unsubscribe from the newsletter at any time using the unsubscribe mechanism included in our communications or by contacting us.

Withdrawing your consent will not affect the lawfulness of processing carried out before the withdrawal.

e) Photographs and videos

Photographs or videos in which clients or other individuals appear may be taken during certain activities or services.

The use of such images for communication, dissemination or promotional purposes by Social Dogs Mallorca will only take place where valid authorisation has been obtained, in accordance with the conditions established in the relevant contractual documentation or consent.

Authorisation for the use of images will be independent from the provision of the service where applicable.

5. What is the legal basis for processing your data?

The legal bases that may legitimise the processing carried out by Social Dogs Mallorca are, depending on the circumstances:

Consent of the data subject.
Performance of a contract or the taking of pre-contractual steps.
Compliance with legal obligations.
Legitimate interest, where applicable and following the appropriate balancing assessment between that interest and the rights and freedoms of the individuals concerned.

The specific legal basis will depend on the purpose for which the data was collected.

6. Is it mandatory to provide your data?

Where data is necessary to respond to a request, manage an engagement or provide a service, certain information will be necessary for us to fulfil that purpose.

The data requested through forms will be the data necessary for the stated purpose. If you do not provide the necessary information, we may not be able to respond adequately to your request or provide the requested service.

Subscription to our newsletter is voluntary and requires specific consent.

7. Who may we share your data with?

As a general rule, we do not sell, rent or disclose your personal data to third parties for commercial purposes.

We may disclose or allow access to certain personal data to service providers who provide services necessary for us to carry out our business activities, where such access is necessary for the provision of their services and is carried out in accordance with applicable legislation.

Depending on the services we use at any given time, these providers may include:

Website hosting and operation providers.
Email and communications service providers.
Providers of tools used to manage our newsletter.
Administrative, accounting or tax service providers.
Other technology providers necessary for managing our business activities.

Where a provider processes personal data on our behalf, such processing will be carried out in accordance with the requirements established by applicable data protection legislation.

We may also disclose data where we are legally required to do so.

8. Third-party services and content

Our website may contain links to or integrate certain services provided by third parties.

These services may have their own privacy and cookie policies and may involve processing activities that are independent of Social Dogs Mallorca.

Our website currently includes, among others:

Google Maps

Our website incorporates a map provided by Google Maps to display our location.

The map is configured through Wix's consent management tools so that external elements are blocked until the visitor has provided the relevant consent for non-essential cookies.

Once the visitor provides such consent, Google Maps may carry out the relevant data processing in accordance with its own privacy and cookie policies.

For further information about data processing carried out by Google, we recommend consulting Google's privacy policy and terms.

Thinkific

Our website may include links leading to educational content hosted on Thinkific.

This content is owned and managed by third parties. Access to the content takes place on an external platform, and Social Dogs Mallorca is not responsible for data processing carried out directly by that platform.

Once you leave our website and access an external platform, that platform's terms and privacy policies will apply.

9. Social media and photographs

Social Dogs Mallorca may use its social media profiles to communicate information about its activities and services.

On certain occasions, photographs or videos of clients or participants in our activities may appear. These images will only be used where the relevant authorisation has been obtained beforehand.

The publication of a photograph or video on our social media profiles does not mean that we may freely use any other image of the individual for a different purpose from the one for which authorisation was obtained.

10. Minors

In certain cases, our services may be aimed at families and minors.

When a minor contacts us directly, we may request that their parent, guardian or legal representative contact Social Dogs Mallorca in order to manage the relevant request.

We do not deliberately request personal data from minors through our website when such data is not necessary for the relevant purpose.

11. How long do we retain your data?

We will retain personal data for as long as necessary to fulfil the purpose for which it was collected.

Once that purpose has been fulfilled, the data may be retained in a duly restricted form for the periods necessary to address potential legal, administrative, tax or judicial liabilities, where applicable.

Data used to send the newsletter will be retained for as long as you remain subscribed or until you withdraw your consent.

Data subject to legal retention obligations will be kept for the periods established by applicable legislation.

Once the relevant retention periods have expired, the data will be deleted or, where applicable, anonymised.

12. Data security

Social Dogs Mallorca applies appropriate technical and organisational measures to protect personal data against unauthorised access, loss, alteration, disclosure or any other form of unlawful processing.

Security measures are determined taking into account the nature of the data processed, the risks associated with the processing activities and the circumstances of our business activities.

However, no system for transmitting or storing information can guarantee absolute security.

13. International data transfers

Some of the technology providers used by Social Dogs Mallorca may provide services from countries outside the European Economic Area or use infrastructure located in third countries.

Where processing involves an international transfer of data, such transfer will be carried out in accordance with the safeguards and requirements established by applicable data protection legislation.

Specific information about providers and any potential international transfers may vary depending on the tools and services we use at any given time.

14. Cookies

Our website uses cookies and other similar technologies that may be necessary for the operation of the website or may be used for certain purposes, such as analytics or external services.

Social Dogs Mallorca uses the cookie consent management system provided by Wix.

Cookies that require consent will not be used until the visitor has provided the relevant consent.

Our website incorporates, among other external elements, Google Maps. We have configured Wix's consent management system to block these external elements until the necessary consent for non-essential cookies has been provided.

You can find detailed information about the cookies used, their purposes and the available options for accepting, rejecting or configuring them in our Cookie Policy.

15. Your rights

Where applicable, you may exercise the following rights in relation to your personal data:

Right of access: to know what personal data we process about you.
Right to rectification: to request the correction of inaccurate or incomplete data.
Right to erasure: to request the deletion of your data where the legal requirements are met.
Right to restriction of processing: to request that we restrict the processing of your data in certain circumstances.
Right to object: to object to certain processing activities carried out on the basis of our legitimate interest or in cases provided for by law.
Right to data portability: to receive certain personal data in a structured, commonly used and machine-readable format, or to request that it be transmitted to another controller where technically possible and where the legal requirements are met.
Right to withdraw consent: where processing is based on your consent, you may withdraw it at any time.

Withdrawing consent will not affect the lawfulness of processing carried out before the withdrawal.

16. How can you exercise your rights?

You can exercise your rights by sending a request to:

info@socialdogsmallorca.com

In your request, you should indicate which right you wish to exercise and provide the information necessary for us to identify and properly handle your request.

The exercise of these rights is generally free of charge.

We may request additional information where necessary to reasonably verify the identity of the person making the request.

17. Right to lodge a complaint

If you believe that the processing of your personal data does not comply with applicable legislation, you may lodge a complaint with the Spanish Data Protection Agency (AEPD), the competent supervisory authority in Spain.

You can obtain information about exercising your rights and lodge a complaint through the AEPD's website.

18. Links to external websites

Our website may contain links to third-party websites.

When you access an external website through one of these links, the processing of personal data carried out by the third party will be subject to its own privacy policy.

We recommend reviewing the privacy policies of such websites before providing them with any personal information.

19. Changes to this Privacy Policy

Social Dogs Mallorca may update this Privacy Policy when necessary to reflect changes in legislation, technology, organisational arrangements or the services and tools we use.

Where significant changes are made, the updated version will be published on this same page.